CHECK-IN
We look over your cameras and recorder, confirm remote access works, and write down what you have and how long it stores footage.
Monthly care plan · Chicago homes & businesses
YOUR CAMERAS.STILL RECORDING.
Most people find out a camera died on the day they need the footage. We check your system every day — every camera online, the recorder recording, the hard drive healthy — and when something drops, we tell you and fix it.
From $29 a monthMonth to monthLocal crew
Daily system check7:00 AM
Front door
Recording · 30 days stored
OnlineRecording · 30 days stored
Back gate
Recording · 30 days stored
OnlineRecording · 30 days stored
Garage
No signal since 2:14 AM
OfflineNo signal since 2:14 AM
Recorder hard drive
Healthy · 61% used
OKHealthy · 61% used
Garage camera flagged. We texted you at 7:02 and scheduled a fix.
DAILY CHECKSEvery camera, every day
ALERTSText or email when one drops
UPDATESFirmware kept current
FIXESA local crew, not a ticket queue
Why this exists
CAMERAS FAIL
QUIETLY.
A camera that loses power, a recorder whose drive fills up or dies, a password reset after a power outage — none of it makes a sound. The system looks fine on the wall until someone asks for last Tuesday’s footage.
WATCH
Every day the system is checked: cameras online, recording on schedule, hard drive healthy and not full.
ALERT
If a camera goes dark or the recorder stops recording, you get a text or email from us, not a cryptic app notification.
FIX
Most problems are fixed remotely. When it needs hands, we schedule a visit with the same crew that installs cameras across Chicago.
Month to month, cancel anytime
PICK THE
RIGHT PLAN.
Plans are per recorder (NVR or DVR). Cameras on the same recorder are covered together. If you are not sure which fits, call and we will tell you.
ESSENTIAL
$29 / month
For one recorder with up to 8 cameras.
- Daily system health check
- Text or email alert when a camera drops
- Recorder and drive monitoring
- Remote firmware updates
- Help finding and saving footage
BUSINESS
$59 / month
For one recorder with up to 16 cameras.
- Everything in Essential
- Monthly system report
- Priority scheduling for repairs
- One on-site check-up a year: lenses cleaned, angles checked, drive tested
MULTI-SITE
Quoted
For property managers, multi-location businesses and anyone with more than one recorder.
- Every site on one plan
- One report for all locations
- Alerts routed to the right person per site
- On-site check-ups planned around your schedule
What this is and isn’t. We monitor the health of your camera system, not the video. Nobody here watches your cameras, and we do not dispatch police or security — this is not an alarm monitoring service. Repair visits and replacement parts are billed separately at our normal service-call rate, and you approve any cost first.
Straight answers
CAMERA MONITORING
FAQ.
DO YOU HAVE TO HAVE INSTALLED MY CAMERAS?
No. We cover systems we installed and ones you already have. The first step is a check-in where we confirm your recorder can be reached remotely and tell you honestly if anything needs replacing first.
WHICH SYSTEMS DO YOU SUPPORT?
Most recorder-based systems with remote access, including UniFi Protect, Reolink and the common NVR and DVR brands. Cloud-only cameras that have no recorder are a different setup; ask and we will tell you what is possible.
CAN YOU SEE MY VIDEO?
Our checks look at whether cameras are online and recording, not at what they record. We only open footage when you ask us to, for example to help you find and save a clip.
WHAT HAPPENS WHEN SOMETHING BREAKS?
We alert you, try a remote fix first, and if the problem needs a visit we schedule one. The visit and any parts are billed at our normal rate after you approve them. Business plan members get priority scheduling.
IS THERE A CONTRACT?
No. Plans are month to month and you can cancel anytime.
KNOW IT’S RECORDING.
Send the number of cameras, the recorder brand if you know it, and whether it is a home or a business. We will recommend a plan and set up the check-in.