TV Install Chicago

Privacy Policy

Effective date: July 29, 2026

TV Install Chicago ("we," "us," or "our") provides TV mounting and home entertainment installation services in the Chicagoland area. This Privacy Policy explains how we collect, use, and protect information about you when you use our website, book a service, or communicate with us by phone, text, or email.

Information we collect

When you book a service or contact us, we may collect:

  • Your name, phone number, email address, and service address
  • Details about the job you've booked (service type, date, notes)
  • Payment and invoice information related to completed jobs
  • Photos taken before/during/after a job for our own records

We do not collect information through the website beyond what you voluntarily provide via a booking form, phone call, or text/email.

How we use your information

We use the information we collect to:

  • Schedule, confirm, and complete your service appointment
  • Send appointment reminders and receipts
  • Respond to questions or requests
  • Maintain accurate business and tax records
  • Improve our services

Text message (SMS) communications

By providing your mobile phone number, you consent to receive appointment-related text messages from TV Install Chicago, including appointment confirmations and reminders. Message frequency varies based on your scheduled appointments — typically one reminder message per booked job.

Message and data rates may apply. Standard messaging rates from your carrier will apply to any SMS messages sent or received.

You can opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance, or contact us directly using the information below.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors who support our operations (such as messaging or scheduling service providers) solely to help us deliver our services. All other categories of sharing, including sharing of text messaging originator opt-in data and consent, are excluded — this information will not be shared with any third parties for any other purpose.

How we share information

We do not sell your personal information. We may share information with:

  • Service providers who help us operate our business (e.g., scheduling software, payment processing, SMS and email delivery services), bound to use your information only to provide those services to us
  • Government or legal authorities, if required to comply with the law

Data retention

We retain customer and job information for as long as needed to provide our services, maintain business records, and comply with tax and legal obligations.

Your choices

  • Reply STOP to any text message to opt out of SMS communications at any time
  • Contact us to request a copy of, correction to, or deletion of your information
  • Choose not to provide certain information, though this may limit our ability to schedule or complete a service

Security

We take reasonable measures to protect your information, but no method of storage or transmission is completely secure. We cannot guarantee absolute security.

Children's privacy

Our services are intended for adults. We do not knowingly collect information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent update.

Contact us

If you have questions about this Privacy Policy, contact us: